Supporting better business

Leaders in the fields of corporate sustainability and CSI since 1999

The Trialogue 2015 CSI Handbook

The Trialogue 2015 CSI Handbook offers essential insights into the spending patterns of corporates investing in social development.

Click here to purchase

The Trialogue Funders Guide to social development in South Africa

The inaugural Trialogue Funders Guide aims to help simplify and make the funding process more effective.

Click here to download

About Trialogue

Trialogue is one of only a few consultancies in South Africa that focus exclusively on corporate responsibility issues. Over 17 years of experience puts us at the forefront of new developments in sustainability and corporate social investment (CSI).

We share our knowledge through our publications, conferences, training programmes and forums, use our expertise to support clients through our consulting and reporting services. From our offices in Cape Town and Johannesburg, we serve clients across South Africa.



Our publications

Our publications track trends and innovations in CSI and corporate sustainability. The annual Trialogue CSI Handbook is the industry standard for insights, researched trends and best practice in CSI. We also undertake research and publish thought leadership in the annual Trialogue Sustainability Review (the Financial Mail supplement).

Our events

We host a number of events each year, including the popular annual Trialogue CSI Conference, quarterly CSI forums and regular CSI training, as well as bi-monthly sustainability forums in partnership with EY. These events provide practitioners valuable opportunities to meet, network, debate and stay abreast of the latest CSI and sustainability trends and thinking.

Corporate consulting

Our corporate consulting services give companies the strategic support necessary to conduct business with a positive impact. Our offerings are tailored to clients’ unique experiences, needs and budgets. They support sustainability and CSI initiatives at all stages from strategy formulation and implementation to project reviews and reporting.

Corporate reporting

We produce integrated, sustainability and CSI reports for companies, providing a full reporting service, from structuring, information gathering and writing to design, print and delivery.


Sustainability consulting

We assist our clients in developing effective sustainability strategies and management systems, providing guidance on all aspects of developing, communicating and implementing sustainability approaches.

More about sustainability consulting | Download the sustainability review

CSI consulting

We support our clients to make their CSI more effective through our consulting process, covering CSI strategy development and implementation, project selection, programme measurement and evaluation.

More about CSI consulting | Buy the CSI Handbook

Recent publications, events and projects

Compiling Sanlam’s 2014 Sustainability Report

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Building on the work Trialogue has done with Sanlam in developing a framework for managing its material issues, Trialogue undertook to compile and write Sanlam’s […]

OUTCOMES: Trialogue CSI Conference 2015

In 2015, at the 8th Trialogue CSI Conference, we called on development practitioners to Make It Different: to create change by embracing innovation and learning […]

Trialogue Strategic CSI Award 2015


Trialogue launched this award in 2014 to recognise CSI projects in South Africa that exemplify best practice in strategic CSI. Strategic CSI aims to both increase the competitiveness of the business and improve social conditions.

EY Trialogue Sustainability Forum, Feb 2015: Responsible investment


Institutional investors in South Africa are beginning to incorporate environmental, social and governance considerations into their investment strategies.

Trialogue CSI Forum, Feb 2015: Trialogue’s CSI Reporting Barometer


In 2014 Trialogue researched company reporting on CSI and socio-economic development for those 72 South African companies that were listed on the JSE’s 2013 Socially Responsible Investment (SRI) Index.

Conveying Regiments’ ten-year journey


Regiments, a financial services firm, approached Trialogue in 2014 for help with compiling and producing its second integrated annual report.

Exploring the impact of Vodacom’s flagship education programme

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Vodacom’s 2013 foundation spend for the group was R83 million, the largest portion of which went towards Vodacom's mobile education programme in South Africa.

Strengthening CSI strategy and M & E at Mercedes-Benz SA

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Mercedes-Benz South Africa (MBSA) engaged Trialogue’s services to help the company re-evaluate its CSI strategy and to strengthen its monitoring and evaluation (M&E) practices with two of its flagship projects.

View a full list of products & services


Latest insights and media

Can CSI act as a developmental ‘change agent’?

October 17th, 2016|0 Comments

Kindly hosted at Investec’s offices in Johannesburg, on 23 August, and Old Mutual’s offices in Cape Town, on 25 August 2016

Trialogue’s recent quarterly CSI Forum […]

Impact investing in South Africa: what the future holds

July 29th, 2016|0 Comments

This article originally appeared in the Trialogue Annual Sustainability Review, a copy of which is available here.

Impact investing is an increasingly effective driver of socio-economic […]

CSI Forum on Employee Volunteerism Programmes (EVPs)

July 4th, 2016|0 Comments

Kindly hosted at FirstRand’s offices in Johannesburg, on 21 June 2016

Employee volunteerism programmes (EVPs) refer to any formal or organised company support for employees who […]

How employee community involvement can enhance CSI

June 3rd, 2016|0 Comments

Karena Cronin of Charities Aid Foundation Southern Africa presented a session at The Trialogue CSI Conference, hosted in Bryanston on 24 and 25 May 2016, […]

More news and insights available here


How can we help

To find out how Trialogue can support your sustainability and/or CSI functions, contact Nick (, 021 671 1640) or Cathy (, 011 026 1308).
Buy the latest edition of The Trialogue CSI Handbook and Sustainability Review in print, or access it for free online. NPOs receive a 30% discount. Limited back issues also available.
To register for The Trialogue CSI Conference, contact Vanessa (, 021 671 1640).

To be added to the invite list for our Trialogue CSI Forums (corporate practitioners only) or the EY Trialogue Sustainability Forums contact Mahlo (, 011 026 1308).

Read articles written by Trialogue giving insight into issues that impact business and society. This includes articles published in The Financial Mail supplement, the Trialogue Sustainability Review, and the annual Trialogue CSI Handbook. You can also find our press releases and other media appearances here.
If you would like to advertise in any of our publications, or if you are interested in sponsoring one of our events, please contact Karen (, 021 671 1640).
Talk to us on our social media platforms where we share info on our events and publications and other interesting news:



We offer a work environment that encourages self-initiative, guided by high-level structures, tested methodologies and clearly defined goals. We typically work in teams and come together easily to share problems, probe issues and ask questions. Learning is an ongoing process at Trialogue. If this interests you, read more on the careers section.

We support hundreds of companies across multiple industries

Individual client consulting and reporting engagements in 2014 and 2015
Organisations profiled The Trialogue CSI Handbook since 2014
Delegates attended the Trialogue CSI Conference since 2014
Delegates attended our CSI Forum discussions in 2014 and 2015
Delegates attended the Trialogue EY sustainability forums in 2014 and 2015

What our clients say

For the 2005 and 2006 reporting year, Santam engaged Trialogue to compile a comprehensive sustainability report for inclusion in the annual report. In a way these efforts, to start integrating sustainability issues within the broader business strategy, was ahead of its time. Today the philosophy of Integrated Reporting is reasonably well established and Trialogue’s earlier innovative initiatives have been proved visionary.

More specifically, from an assurance point of view, the 2006 report included statements from stakeholders that indicated their satisfaction with the issues that were raised in the report. To my mind this was ground-breaking at the time and indicate Trialogue’s expertise, capability and creativity.

Neil Slabbert, Manager: Internal Audit, Santam
As the head of Group communications and reporting, I engaged Trialogue to write our sustainability report in 2009, 2010 and 2011. Over this period, Bidvest increasingly integrated sustainability issues into the core of business reporting and in 2010 and 2011 won the Ernst & Young Sustainability Reporting Awards. Trialogue, and Rob Worthington-Smith in particular, delivered excellent work, adopting our simple, straight-forward, writing style, grasping our diverse business issues and delivering our message consistently, simply, elegantly and on-time.

Trialogue are leading thinkers at the forefront of new developments in integrated reporting and I would have no hesitation in recommending their services.

Jack Hochfeld, Group Corporate Communications, Bidvest Group Limited