Supporting better business

Leaders in the fields of corporate sustainability and CSI since 1999

CSI Handbook and Funders Guide launching soon

The 18th edition of the CSI Handbook will include industry research and insights, as well as a special focus on youth. 

We will also launch the first edition of The Trialogue Funders Guide to Social Development in South Africa, providing comprehensive information about development sectors and how best to support NPOs.

From Charity to BBBEE Beneficiary Workshop

This workshop, presented by Trialogue, Transcend Corporate Advisors and Inyathelo, will be held in Cape Town on 24 February 2016, to equip delegates with a clear understanding of the revised Codes.  It will also include an overview of transformation globally, followed by the macro-economic context of BBBEE in South Africa, exploring why social and economic empowerment is increasingly relevant. 

Click here to book your spot

About Trialogue

Trialogue is one of only a few consultancies in South Africa that focus exclusively on corporate responsibility issues. Over 17 years of experience puts us at the forefront of new developments in sustainability and corporate social investment (CSI).

We share our knowledge through our publications, conferences, training programmes and forums, use our expertise to support clients through our consulting and reporting services. From our offices in Cape Town and Johannesburg, we serve clients across South Africa.



Our publications

Our publications track trends and innovations in CSI and corporate sustainability. The annual Trialogue CSI Handbook is the industry standard for insights, researched trends and best practice in CSI. We also undertake research and publish thought leadership in the annual Trialogue Sustainability Review (the Financial Mail supplement).

Our events

We host a number of events each year, including the popular annual Trialogue CSI Conference, quarterly CSI forums and regular CSI training, as well as bi-monthly sustainability forums in partnership with EY. These events provide practitioners valuable opportunities to meet, network, debate and stay abreast of the latest CSI and sustainability trends and thinking.

Corporate consulting

Our corporate consulting services give companies the strategic support necessary to conduct business with a positive impact. Our offerings are tailored to clients’ unique experiences, needs and budgets. They support sustainability and CSI initiatives at all stages from strategy formulation and implementation to project reviews and reporting.

Corporate reporting

We produce integrated, sustainability and CSI reports for companies, providing a full reporting service, from structuring, information gathering and writing to design, print and delivery.


Sustainable Times

Sign up to receive our bi-monthly newsletter, featuring leading insights from the fields of corporate social investment and sustainability.

SIGN UP NOWRead the latest edition here.

Sustainability consulting

We assist our clients in developing effective sustainability strategies and management systems, providing guidance on all aspects of developing, communicating and implementing sustainability approaches.

More about sustainability consulting | Download the sustainability review

CSI consulting

We support our clients in making their CSI more effective through our end-to-end consulting process, which covers CSI strategy development and implementation, project selection and programme measurement and evaluation.

More about CSI consulting | Buy the CSI Handbook

Recent publications, events and projects

Compiling Sanlam’s 2014 Sustainability Report

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Building on the work Trialogue has done with Sanlam in developing a framework for managing its material issues, Trialogue undertook to compile and write Sanlam’s […]

OUTCOMES: Trialogue CSI Conference 2015

In 2015, at the 8th Trialogue CSI Conference, we called on development practitioners to Make It Different: to create change by embracing innovation and learning […]

Trialogue Strategic CSI Award 2015


Trialogue launched this award in 2014 to recognise CSI projects in South Africa that exemplify best practice in strategic CSI. Strategic CSI aims to both increase the competitiveness of the business and improve social conditions.

EY Trialogue Sustainability Forum, Feb 2015: Responsible investment


Institutional investors in South Africa are beginning to incorporate environmental, social and governance considerations into their investment strategies.

Trialogue CSI Forum, Feb 2015: Trialogue’s CSI Reporting Barometer


In 2014 Trialogue researched company reporting on CSI and socio-economic development for those 72 South African companies that were listed on the JSE’s 2013 Socially Responsible Investment (SRI) Index.

Conveying Regiments’ ten-year journey

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Regiments, a financial services firm, approached Trialogue in 2014 for help with compiling and producing its second integrated annual report.

Exploring the impact of Vodacom’s flagship education programme

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Vodacom’s 2013 foundation spend for the group was R83 million, the largest portion of which went towards Vodacom's mobile education programme in South Africa.

Strengthening CSI strategy and M & E at Mercedes-Benz SA

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Mercedes-Benz South Africa (MBSA) engaged Trialogue’s services to help the company re-evaluate its CSI strategy and to strengthen its monitoring and evaluation (M&E) practices with two of its flagship projects.

View a full list of products & services


Latest insights and media

Social enterprise and CSI

November 20th, 2015|0 Comments

This is a summary of key points from the CSI forums that Trialogue hosted in Johannesburg (10 November) and Cape Town (12 November).

Social enterprise […]

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Will the revised BBBEE Codes impact CSI approaches to skills development and education?

November 20th, 2015|0 Comments

This is a summary of key points from the CSI forums that Trialogue hosted in Johannesburg (18 August) and Cape Town (20 August).
Skills needs and […]

Does achieving CSI impact require companies to influence government practice?

August 7th, 2015|0 Comments

Trialogue hosted CSI Forums in Johannesburg (9 June), Durban (10 June) and Cape Town (11 June). This is a summary of key points from those […]

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67 fundraising and marketing tips for NPOs

July 18th, 2015|0 Comments

Drawing from insights gained through understanding the needs and demands of both the NPO and corporate sectors, we rounded up 67 fundraising and marketing tips […]

More news and insights available here


How can we help

To find out how Trialogue can support your sustainability and/or CSI functions, contact Nick (, 021 671 1640) or Cathy (, 011 026 1308).
Buy the latest edition of The Trialogue CSI Handbook and Sustainability Review in print or digital format. NPOs receive a 30% discount. Limited back issues also available.
To register for The Trialogue CSI Conference, contact Vanessa (, 021 671 1640).

To be added to the invite list for our Trialogue CSI Forums (corporate practitioners only) or the EY Trialogue Sustainability Forums contact Mahlo (, 011 026 1308).

Read articles written by Trialogue giving insight into issues that impact business and society. This includes articles published in The Financial Mail supplement, the Trialogue Sustainability Review, and the annual Trialogue CSI Handbook. You can also find our press releases and other media appearances here.
If you would like to advertise in any of our publications, or if you are interested in sponsoring one of our events, please contact Karen (, 021 671 1640).
Talk to us on our social media platforms where we share info on our events and publications and other interesting news:



We offer a work environment that encourages self-initiative, guided by high-level structures, tested methodologies and clearly defined goals. We typically work in teams and come together easily to share problems, probe issues and ask questions. Learning is an ongoing process at Trialogue. If this interests you, read more on the careers section.

We support hundreds of companies across multiple industries

Individual client consulting and reporting engagements in 2014
Organisations profiled in the 2014 The Trialogue CSI Handbook and Annual Sustainability Review
Delegates attended the 2014 Trialogue CSI Conference
Delegates attended our CSI Forum discussions in 2014
Delegates attended the Trialogue EY sustainability forums in 2014

What our clients say

For the 2005 and 2006 reporting year, Santam engaged Trialogue to compile a comprehensive sustainability report for inclusion in the annual report. In a way these efforts, to start integrating sustainability issues within the broader business strategy, was ahead of its time. Today the philosophy of Integrated Reporting is reasonably well established and Trialogue’s earlier innovative initiatives have been proved visionary.

More specifically, from an assurance point of view, the 2006 report included statements from stakeholders that indicated their satisfaction with the issues that were raised in the report. To my mind this was ground-breaking at the time and indicate Trialogue’s expertise, capability and creativity.

Neil Slabbert, Manager: Internal Audit, Santam
As the head of Group communications and reporting, I engaged Trialogue to write our sustainability report in 2009, 2010 and 2011. Over this period, Bidvest increasingly integrated sustainability issues into the core of business reporting and in 2010 and 2011 won the Ernst & Young Sustainability Reporting Awards. Trialogue, and Rob Worthington-Smith in particular, delivered excellent work, adopting our simple, straight-forward, writing style, grasping our diverse business issues and delivering our message consistently, simply, elegantly and on-time.

Trialogue are leading thinkers at the forefront of new developments in integrated reporting and I would have no hesitation in recommending their services.

Jack Hochfeld, Group Corporate Communications, Bidvest Group Limited