South African Petroleum Refineries (SAPREF) views CSI as a moral imperative to assist communities as much as a “social license to operate”. A high impact business located in the Durban South Basin, SAPREF’s CSI strategy aims to:
- Bring benefit to communities in the geographical regions in which SAPREF operates, in which our influence is greatest and where the recognition of our contribution is most meaningful to our stakeholders,
- Contribute to critical business needs, specifically in growing the pool of technical skills, and
- Provide a mechanism for staff to utilise their competence and time to bring about developmental benefit.
In 2013, SAPREF decided to review five of its CSI projects and the design of its CSI strategy to determine the relevance and impact of these. Specifically, SAPREF wanted to ensure that its CSI strategy aligned with its business strategy and its set of policies.
Trialogue therefore assisted SAPREF to determine project strengths, weaknesses and opportunities for improvement, as well as assess the impact that these projects were having on the beneficiaries. SAPREF’s funding was also reviewed, and associated risks were identified.
Trialogue identified that SAPREF’s management of part relationship should be strengthened to maximise the potential benefit of these partnerships and to ensure fair representation of its interests.
Trialogue also helped SAPREF to develop a more robust monitoring and evaluation process to assist with understanding the real impact of its CSI programme.