The MTN Group compiles an annual sustainability report to provide feedback to its stakeholders and interested parties on its material social, socio-economic and environmental performance. The telecommunications group has contracted Trialogue for the past three years to assist it with the advisory, research and compilation of this report for the past three years.

Last year, we assisted MTN in improving their materiality disclosures, and improved the structural and content balance of the report. We also assisted MTN with alignment and disclosures relating to the Sustainable Development Goals and Global Reporting Initiative. In addition, we assisted in linking content from the sustainability report to the integrated report.

This year, we continued with the above focus areas. In addition, we assisted in closing gaps related to JSE-FTSE queries, and updated the group’s sustainability positioning papers. To improve the depth of the Group’s sustainability reporting, we developed reporting templates and guidance for the 21 MTN operating companies located around the world. They will now be able to produce their own subsidiary reports, that can complement the Group report and be used by the Group to find case studies to highlight at a group level. Finally, we provided guidance on restructuring the MTN Group website to showcase the sustainability narrative more effectively.

The above focus areas were in addition to the core project of compiling the Group Sustainability Report, which was well received by the Board and CEO.