Monitoring and Evaluation

Trialogue currently offers a range of monitoring and evaluation services to private sector companies, nonprofit organisations (NPOs), government departments and State-Owned Entities, including:

Developing M&E frameworks: We facilitate processes with clients and their project partners to determine the objectives, activities, outputs, outcomes and intended impact of development projects. The indicators for each of these are agreed upon, together with data collection methods, frequencies, and responsibilities. Deliverables include high-level monitoring and evaluation (M&E) frameworks, information gathering tools, and reporting templates.
Reviewing development projects and programmes: Our methodology for reviewing the performance of development projects involves scoring projects across several predetermined elements, enabling a comparative performance rating for different projects. A detailed report is provided, assessing the design of projects, project implementation, and achievement of objectives, along with the quantification of outcomes and impact where supporting evidence has been collected.
Positioning CSI projects: The Trialogue Strategic CSI Positioning Matrix enables us to assess and position CSI projects on a spectrum of both social and corporate benefits, aligning with shared value thinking. The analysis and location of CSI projects on the matrix can inform strategic decisions, such as whether to expand or exit projects, and track changes in positioning over time. It also provides information that can be used to identify project elements that conform to, or fall short of, lead practice.
Benchmarking development programmes: We can benchmark development programmes against similar ones, whether those demonstrating best practice or those of peers or competitors, allowing clients to compare and position their programmes, as well as identify programmatic strengths and areas for improvement.

Trialogue’s approach to evaluations builds on the logic model (theory of change) and incorporates an assessment of the shared value or business alignment of the programmes. Over the years, we have developed and refined our methodologies and tools to assess both the developmental and business impact of CSI programmes and projects.